This policy explains how Bongo treats personal information that it collects and receives, including information related to your past use of Bongo’s services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available. By visiting BongoUS.com, you are accepting the practices described in this notice.
What Personal Information Does Bongo Collect From its Customers?
Bongo uses the information it gathers to fulfill your requests for Bongo’s services, to contact you, to improve the delivery of our services to you, to conduct research and to provide anonymous reporting to external strategic partners.
Information Provided by You
We receive and store information that you provide us during registration and subsequent use of our services such as your name, your address, your birth date, your gender, and your zip code. We also keep a physical record of the USPS Form 1583 that you delivered to us at our offices.
Information Collected By Us
We collect information about your transactions with us, your use of the services we offer and the frequency of your use of our services. For example, information about each item that we forward on your behalf, including your specific instructions to us for forwarding said item, is stored in our database.
Does Bongo sell Personal Information to others?
No. Your personal information is important to us and we do not sell it to others. We do not sell or provide customer names, addresses, or other personal information to any other party. The only circumstance in which we will reveal your personal information and shipping records is if we are requested to do so by the United States government, as we are required to do so by law; or in the event of a fraud allegation with respect to your use of a credit card.
How Secure is Online Account and Credit Card Information?
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
All Credit Card transactions are processed through PayPal. PayPal is recognized as one of the most secure methods of sending or receiving money via the Internet.